Type it
once.
Check the car in once. The VIN, the odometer, the photos and every minute on the job carry all the way to the warranty claim. Nobody retypes it into the brand’s system.
Every claim,
typed twice.
Today the repair goes into the DMS, and then the claim goes in again on the brand’s system. The second entry is where the odometer gets transposed, the photo goes missing and the claim comes back rejected.
ODO 48,213 km
Labour 1.4 h
Photos 3
ODO 48,231 km
Labour 1.0 h
Photos 0
Once.
The claim is built from what the workshop already recorded. You review it; nobody retypes it.
From the bay
to the claim.
Six steps the workshop already takes. Each one adds a fact to the job, and the claim is put together from them.
Booking or arrival
Find or create the customer and the car. Scanning the VIN sets the make, the model and the brand.
Bay check
Open recalls and due services for that VIN show the moment it’s scanned, straight from the brand.
Repair order
The work list fills from the booked services. Warranty and recall work is marked for recovery.
Work
Technicians clock their time and attach photos and readings to the step they’re on.
Close
Warranty and recall work becomes a claim with labour, parts, mileage and evidence filled in. You review it.
Back from the brand
Status, rejections and payments come back onto the repair order. You see what you expected against what was paid.
Sales work the same way: a sale registered in Dealerlane becomes the owner registration at the brand.
Does your brand
already run Fleetlane?
Then you’re most of the way there. Your brand invites your dealership from its Fleetlane, and you arrive connected, with your dealership’s details already filled in.
Yes.
- Claims go straight in. One claim, no copy.
- Recalls, coverage and due services by VIN, live.
- The brand’s claim rules shown while you draft.
- Parts orders sent straight to the brand.
- Owner registered with the brand on every sale.
- Status and payments back on the job.
No? Still connected.
- Dealerlane still builds the claim from the job.
- Claims out and status back, through a connection to your brand’s system wherever it allows.
- Everything inside your dealership is still entered once.
Either way, approval, rejection and payment stay with the brand. Dealerlane shows those decisions and never makes them.
A workshop built
for hours, not weeks.
A repair order lives for an afternoon. The advisor plans the day by bay, the technician sees one screen, and a closed job becomes the vehicle’s history.
The day, by bay
Bays with their designations, the staff on today, and the next slot that fits the service, because Dealerlane knows how long each one takes.
Check-in at drop-off
Odometer, fuel, damage photos and keys. The odometer goes into every claim from this visit and updates the car’s due services.
One screen per technician
The car and the bay up top, the work list with each part and its bin, and a clock. A step is a tick, a note and a photo.
The rest of
the dealership.
Arrives typed
New vehicles the brand allocates to you arrive as stock, ready to sell. Used cars and demos go in by VIN or rego.
Order from low supply
See what’s below its minimum after what booked jobs already need, and send the order straight to the brand.
Leads, light
A name, a phone number and the model they liked. Demo drives log the licence every time. A won lead becomes a sale without retyping.
The right service, proposed
Enter the rego and Dealerlane proposes the service that’s due, shows open recalls and offers the days you have room.
Each brand sees
only its own work.
Carry two brands or ten. Every vehicle, repair order, claim and sale knows its brand, and each brand only ever sees its own work. You never have to think about it.
A repair order’s brand follows its vehicle. A customer with one of each has one per car.
Each brand is connected separately and sees only its claims, registrations and the customer details they need.
Per brand, see what was sent, when, and what came back.
What the brand sees.
What only you see.
The brand sells to you and you sell to your customer. Dealerlane runs the second sale and only reads the first.
| The brand sees | Only you see | |
|---|---|---|
| Service | The service recorded on the vehicle | What you charged the customer, and their payment |
| Warranty | The claim, its approval and the payment to you | What you expected against what was paid |
| Sale | The owner registration | Sale price, trade-in value, deposit and payment |
| Pricing | The recommended prices it publishes | Your actual prices |
Open by
design.
Dealerlane is built to connect. When your brand, your accountant, your website or your AI assistant needs something, it’s there for them, without anyone typing it again.
An API for everything
Every action a person can take in Dealerlane has an API behind it, with keys scoped to what each connection needs.
News as it happens
A job closed, a claim paid, a car sold. Dealerlane sends it out the moment it happens, to whatever needs to know.
Any brand’s system
Fleetlane brands connect live. Other brands connect through a mapping to their own system, and each one only ever sees its own work.
“What’s waiting on parts?”
Ask your assistant about the day, or have it book the next service. It works as you, with your permissions, and everything it does is logged under your name.
Check it in.
Claim it.
Done.
Dealerlane is for dealerships with a handful of bays and a brand or three. Tell us what you carry and we’ll show you a claim building itself.
Talk to us